Return Policy
At Hostincc . we offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
Eligibility for Returns
To be eligible for a return, items must be in the same condition as received, unworn or unused, with all original tags attached and in the original packaging. A receipt or proof of purchase is required for all returns.
How to Start a Return
To initiate a return, please contact us at help@hostincc.com If your return request is approved, we will provide instructions on how and where to send your return. Items returned without prior authorization will not be accepted.
For any return-related questions, you may contact us at help@hostincc.com
Damaged or Incorrect Items
Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue and assist you accordingly.
Non-Returnable Items
The following items are not eligible for return:
-
Items marked as FINAL SALE, CLEARANCE, or PROMOTIONAL
-
Items returned without proof of purchase
-
Items showing signs of use or wear
-
Items not in original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
Refunds
Once we receive and inspect your return, we will notify you regarding the approval status of your refund. If approved, refunds will be issued to the original payment method used at checkout.
30-Day Refund Policy
For any reason, undamaged products may be fully refunded within 30 days of delivery to the shipping address. Refund processing will begin after the returned item is received and inspected at our warehouse.
Refund Process
-
Contact help@hostincc.com to request a refund.
-
Our customer support team will respond within 1 business day with further instructions.
-
Return the item following the provided instructions.
-
After we receive and inspect the item, refunds will be processed within 10 business days.
Important Notes
-
Returned items must include all original accessories.
-
Original packaging is required for all returns.
-
For warranty claims not related to product quality, return shipping costs are the responsibility of the customer.
-
Returns that do not meet the above conditions may be rejected.
-
Refund requests must be submitted within 30 days of delivery. Requests submitted after this period will not be processed.
Contact Information
Store Name: Hostincc
Website: https://www.hostincc.com
Email: help@hostincc.com
Phone: +1 346 272 6147
Business Address: 4027 Celtic Ln, Fort Collins, CO 80524, United States